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Do you offer customized pieces/commissions?We do offer customized paintings in various sizes. For details, click on the Commissions tab here.
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Do you ship internationally?Yes, we ship internationally via Etsy. International shipping fees are applied and calculated at the checkout page on Etsy and payments can be made using PayPal.
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When will my order arrive?Shipping via the Indian Speed Post typically takes 7-10 days (usually sooner, depending upon where you stay), whereas, DTDC/BlueDart generally takes 3-5 days for Indian residents. International shipping timelines may vary based on the receiving country's customs regulations, etc. For enquiries please email akangsha.chakrabarty@gmail.com.
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Return & Exchange PolicyNo Returns/Exchanges are processed for the shipments except in the unlikely instance of them being damaged in transit. In such cases, the buyer is required to email pictures of the damaged product to akangsha.chakrabarty@gmail.com with the order number (if any) and a short explanation, within 3 days of receiving the shipment. An adequate resolution will then be recommended for the buyer to accept. In no instance will the seller's liability extend beyond the amount of the painting (prior to inclusion of shipping costs, levies, etc.). Shipping costs are non-refundable.
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